THE ART OF FACILITATION

In virtual and face-to-face environments
Understand the professional world of facilitation. Let us assist you in designing, planning and facilitating interactive, enjoyable and highly productive meetings and workshops that bring the best out of groups.  Enrol in the self-directed course below or contact us about group training.

Level: Foundational
Mode: Self-directed or Group
Prerequisite: None
Time: 4+ hours

what you will walk away with

This training opportunity has been designed to give an overview to the craft of facilitation, planning and designing sessions, pros and cons of online and face-to-face as well as in the moment microskills.  
An overview of the craft of facilitation: the principles and the practice
Planning methodology and roles for facilitating online
Clarity on which methods convert well to the online environment
Understanding of essential facilitation microskills and how they help manage group dynamics
Technical skills for virtual meetings - functionality, tips and traps
One of the first courses of its kind to explore facilitation design, planning and delivery for both virtual and face-to-face environments in a self directed format. This course is complete with videos of facilitation and downloadable resources to fully prepare you for your own facilitation journey.

- kate henderson, trainer

course overview

AN INTRODUCTION TO THE CRAFT OF FACILITATION  
  • Big F, little f facilitation 
  • The role of facilitators 
  • Personal facilitation reflections
FACILITATION PLANNING
  • Step-by-step approach to designing your face-to-face or online sessions
  • Purpose of facilitation 
  • Planning templates and resources
TECHNIQUES FOR BRINGING OUT THE BEST OF GROUPS 
  • Choosing the right techniques
  • Top ten facilitation techniques 
 MICROSKILLS: FACILITATION IN ACTION
  • 14 facilitation microskills
  • Demonstration videos
  • Getting feedback from sessions
OBSERVE, REFLECT, PRACTICE, REPEAT  
  • Observation checklist
  • Self-reflection activity 

what's included

  • 5 self- directed learning modules
  • 7 training videos: Watch a professional facilitator share insights and strategies about how to design, plan, deliver and evaluate your facilitated sessions  
  • Facilitation resources: You'll find downloadable resources and ebooks that you can apply straight away to your own practice 
  • Learn with your peers and trainers: Join our learning community. Ask questions and share experiences with trainers and peers on this site 
  • Begin your facilitation pathway: Coming soon - MosaicLab Advanced Facilitation course with live sessions with MosaicLab facilitators

meet your trainers


We are professional facilitators who bring our daily insights and experiences into the training courses. We have so much to share about virtual and face-to-face facilitation.