all courses

Engagement
ENGAGEMENT PLANNING
Feeling overwhelmed by complex and lengthy engagement planning templates? Allow us to simplify this process for you, into seven steps, and focus on what's most important in engagement. 
Type: SELF-DIRECTED or GROUP
Duration: 4+ HOURS
Level: BEGINNER
Cost (self-directed): A$360
Cost (group): Price On Application (POA)

IAP2 TRAINING COURSES

MosaicLab has two licensed trainers who can deliver the Certificate Program: Essentials, Design and Methods. These courses are recognised internationally as essential professional development for engagement practitioners and other staff who have touchpoints with the community.
Type: GROUP
Duration: 2 DAYS
Level: FOUNDATIONAL
Cost: POA
Facilitation
ART OF FACILITATION
Understand the professional world of facilitation in both virtual and face-to-face environments. Let us assist you in designing, planning and facilitating interactive, enjoyable and highly productive meetings and workshops that bring the best out of groups.   
Type: SELF-DIRECTED or GROUP
Duration: 4 HOURS
Level: BEGINNER
Cost (self-directed): A$360 
Cost (group): POA
VIRTUAL FACILITATION
This course covers the fundamentals of facilitation in both face-to-face and online environments, with critical aspects of design, planning and delivery covered. The virtual facilitation component will cover the skills needed online and the technical skills to manage an online platform like Zoom.
Type: GROUP or COMING SOON: SELF-DIRECTED
Duration:  4 HOURS
Level: BEGINNER 
Cost (self-directed): A$360 
Cost (group): POA 
Conflict
FACILITATING CHALLENGING CONVERSATIONS
Conflict, high emotion and outrage in groups can be challenging. Be prepared and boost your toolkit with knowledge, skills, insights and confidence. This training has been designed to address how to confidently facilitate challenging and high emotion conversations. 
Type: SELF-DIRECTED or GROUP
Duration: 4+ HOURS
Level: BEGINNER
Cost (self-directed): A$360
Cost (group):
POA
DELIBERATION
DELIBERATIVE ENGAGEMENT
Are you and your team starting to think about your deliberative engagement needs for the next round of planning? Learn more from leading deliberation practitioners about what it is, how to do it and how to scale it for your situation.  In this live and interactive training, you can also assess where you are on the readiness scale and get yourself and your team prepared ahead of time.
Type: GROUP 
Duration: 7 HOURS
Level: FOUNDATIONAL - INTERMEDIATE
Cost: Up to A$7800 (up to 30 participants) 
DELIBERATIVE ENGAGEMENT FOR LEADERS

Are you a leader responsible for meeting obligations under the Local Government Act? Do you know what deliberative engagement means and how to apply it inside your council? In this live and interactive training, learn about what the Victorian Local Government Act (2020) says about deliberative engagement and what it means for your role and planning in local government.

Type: GROUP 
Duration: 2 HOURS
Level: FOUNDATIONAL - INTERMEDIATE
Cost: A$2950
DELIBERATIVE ENGAGEMENT (SELF-DIRECTED)
Considering high influence engagement with your community? Learn more from leading deliberation practitioners about what it is, how to do it, tips and traps, and how to ensure it has lasting impacts on decision makers and the community. 
Type: SELF-DIRECTED 
Duration: 4+ HOURS
Level: BEGINNER
Cost (self-directed): A$360
Cost (group):
POA

don't see what you're looking for?

Build your own group training experience! Whether you’re after a two-hour masterclass or an eight-week course, IAP2 certificate or a tailored session, we’ve got you covered. Our training programs are modular, meaning you can build a package that suits you. If you don’t see what you’re looking for, or you’re interested in an ongoing option or exclusively designed course, contact us.

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